ServiceNow Expands EmployeeWorks with AI Agent-Building and Developer Tools
ServiceNow has announced new capabilities for ServiceNow EmployeeWorks, enabling employees to create and customise AI agents for their roles, automate recurring tasks and access AI-powered assistance across business applications. The updates introduce Productivity Assistants for contextual, role-based work, Productivity Routines for repeatable tasks and ToolSmith, an agentic development environment designed to help developers build tools …
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